Terms & Conditions

These Terms and Conditions govern your use of the website at https://lunartone.co.uk operated by LUNARTONE INSTRUMENTS LTD (company number 17333076), a private limited company registered in England and Wales.

By using this website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

1. Website use

This website is intended to provide general information about LunarTone Instruments LTD and to facilitate musical instrument wholesale supply enquiries. The website is not a shop, marketplace, ecommerce platform, trade catalogue or public trade counter.

You may use this website for lawful purposes only. You must not use this website in any way that breaches applicable laws or regulations, or that infringes the rights of others.

2. Content accuracy

The content of this website is provided for general information and enquiry facilitation purposes only. We make reasonable efforts to keep the website accurate and up to date, but we do not warrant that all content is complete, accurate or current at any given time.

Website content, including instrument category descriptions, supply area descriptions and service explanations, is provided for illustrative and enquiry guidance purposes. It does not constitute a confirmed offer of supply, a confirmed product catalogue, a confirmed stock list, confirmed pricing or confirmed delivery terms.

Images used on this website may be illustrative and are not evidence of actual LunarTone Instruments stock, owned inventory, specific product lines, brand partnerships, warehouse facilities or showroom premises.

3. Instrument supply enquiries

Instrument supply enquiries submitted through the website contact form or by email are processed as initial supply discussion requests only. Submitting an enquiry does not create a contract, confirm an order, guarantee supply, confirm pricing, confirm stock availability, confirm delivery arrangements or create any legal obligation on the part of LunarTone Instruments LTD.

All supply arrangements, pricing, delivery terms, product specifications, quantities and commercial details must be agreed directly and confirmed in writing before any supply commitment is made.

4. No guarantee of availability, pricing or delivery

LunarTone Instruments LTD does not guarantee stock availability, product pricing, delivery timescales, delivery arrangements or supply outcomes for any instrument category at the enquiry stage or at any stage unless explicitly confirmed in writing.

No warranty, guarantee or assurance is provided regarding the availability of any specific instrument type, brand, category, model or specification unless explicitly confirmed in a separate written agreement.

5. No authorised distributor, official supplier or exclusive brand claims

This website does not represent LunarTone Instruments LTD as an authorised distributor, official supplier, exclusive brand representative, manufacturer agent, certified music education supplier or any similar accredited or endorsed status, unless such status is separately and explicitly confirmed by a named third party in writing.

No claims of school partnerships, artist endorsements, education framework approval, warranty provision by a named brand, showroom operation, warehouse stockholding or music teaching services are made on this website.

6. Intellectual property

All content on this website, including text, design, logos, graphics and code, is owned by or licensed to LunarTone Instruments LTD and is protected by applicable intellectual property laws. You may not reproduce, copy, distribute or otherwise use website content without prior written permission, except for personal, non-commercial use.

7. Acceptable use

You must not use this website to:

• Submit false, misleading or fraudulent enquiry information
• Engage in unsolicited commercial communications
• Introduce viruses, malware or other harmful code
• Attempt to gain unauthorised access to any part of the website or its systems
• Use the website in a manner that could damage, disable or overburden the website or its infrastructure

8. Limitation of liability

To the fullest extent permitted by law, LunarTone Instruments LTD shall not be liable for any loss or damage arising from your use of, or inability to use, this website or any content contained on it, including but not limited to indirect, consequential, special or incidental losses.

This does not exclude or limit liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation, or for any other liability that cannot be excluded by law.

9. External links

This website may contain links to external websites. These links are provided for convenience only. LunarTone Instruments LTD has no control over, and accepts no responsibility for, the content, privacy practices or accuracy of external websites.

10. Privacy

Use of this website and submission of enquiries is also subject to our Privacy Policy, which sets out how personal data is collected and handled under UK GDPR.

11. Changes to these Terms

We may update these Terms and Conditions from time to time. The current version will always be available at https://lunartone.co.uk/terms/. Continued use of the website after any update constitutes acceptance of the revised Terms.

12. Governing law and jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

For questions about these Terms and Conditions, please contact: